MON, TUE, THU, FRI10AM - 6PMCALL+1 416 740 SAFE(7233)

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F.A.Q.

Information for new and existing patients.

Fequently asked questions
from our patients

Not only are we here to assist and care for our patients, but we also believe in education so we can all work together as a team.

  • How can I help reduce wait time and maximize my visit?
  • Can I bring forms to be filled during my visit?
  • What is the Fast Track System?
  • How do I go about refills and prescriptions?
  • What other services do you offer?
  • What are your hours?
How can I help reduce wait time and maximize my visit?

Limiting the reasons for coming to the Clinic to one or two complaints is still the most crucial point in reducing the waiting time and this is already in place and we thank those that are obeying this.

Can I bring forms to be filled during my visit?

We will no longer be accepting forms for filling during consultation time. Any form to be filled will have to be on appointment basis henceforth. This way no mistake will be made and the form can be filled more accurately by the Dr with input from the client. We will kindly request the patient portion of the form be filled before this consultation. This will also reduce the time spent on the form.

What is the Fast Track System?

All minor cases that require one to three minutes talk will be fast-tracked so that they will not wait for hours before seeing the Doctor. Some cases that will be accommodated under this system will include –
– Getting needles only like the Flu shot, Tb test,
– Reading Tb test minus filling the form
– Reading Xrays after consultation.
– Correcting medication issues after consultation.
– Some at the discretion of the Staffs.
This service was canceled before because some people were using it as a way to get in for a full consultation. We will strictly monitor this now to prevent this abuse.

How do I go about refills and prescriptions?

If everybody brings a list of their current medications, refills will be faster because it takes time to go through this in the system and in some cases the medications may have been changed by another Dr without our knowledge. A print out from the Pharmacy will do also.

Faxing of prescription.- This also will reduce waiting time at the Pharmacy and limit  loss of prescription. We are trying to make this the way  prescriptions will be handled henceforth. Please make sure you update your Pharmacist information with the Secretary all the time. and please stick to one Pharmacy. It is easier this way.

What other services do you offer?

We also perform work, school, sports, employee physicals, and worker’s compensation work related injuries. If you are a company, please call us at anytime to set up an account for any of our medical services for your employees, including employment physicals, drug testing, or physicals. We offer drug testing, wellness exams, family planning, yearly pap smears, confidential HIV and STD testing, and treatment for minor emergencies and surgeries. At SafeCare Medical Center, it will be our pleasure to serve you and aid you back to a great health.

What are your hours?

Monday 10.00am to 6.00pm
Tuesday 10.00am to 6.00pm
Wednesday 2:00pm to 6:00pm
Thursday 10.00am to 6.00pm
Friday 10.00am to 6.00pm
Saturday & Sunday [Closed]




Get in Touch

Please feel free to contact us directly if you have any questions or concerns. If you feel that you have a life-threatening emergency, please call 911 immediately and seek medical attention.


Our Address

Unit 201, 2100 Finch Ave. W.
North York, ON. M3N 2Z9


Call Us

+1 416 740 SAFE(7233)


Email Us

info@safecaremedical.ca


More useful information

Helpful health tips

SafeCare believes in the value of being an informed consumer, especially where health care is concerned. Here are some interesting things to share with you regarding your health.

  • Routine Testing vs Periodic Health Examination.
  • 6 Tests to Rethink from The Ministry of Health
  • Passing a vision screening
  • Do adults need more frequent eye exams?
Routine Testing vs Periodic Health Examination.

In this era of evidence-based medicine, things are changing and challenging conventional thinking. Now Annual Physical examination has been replaced with Periodic Health Examination.

This means routine testing for every disease is no longer the way to good health as it done annually with annual physical. There is evidence that this does not improve health. Instead, it can discover abnormality in someone who does not have the disease in up to 30 % of the case and this can raise a false alarm and in some instance, it can lead to complications.

Periodic health examination means screening for disease only relevant to your age gender, personal history and also preventive health practices with screening and appropriate counseling.

This is also done once a year so you still need to book an appointment for this visit. There are some tests specifically that we will be reviewed before they are ordered.

6 Tests to Rethink from The Ministry of Health

Optimal timing

  1. Cholesterol levels
    • Low-risk people can be tested every 3-5 years
    • High-risk people tested more frequently
  2. Blood sugar levels
    • Low-risk people can be tested every 3 years
    • High-risk people tested more frequently
  3. Bone densitometry
    • Test people older than 65 years and those with risk factors
    • Any changes between first and second test inform frequency for subsequent tests
    • Low-risk people can be tested every 5-10 years
    • High-risk people tested every 2 years

Change in timing

  1. Cervical cancer screening
    • First Pap smear between 21-25 years
    • Pap smears, can be done every three years  (unless there is an abnormal test) until the age of 70 years.

Only when prompted

  1. Electrocardiogram (ECG)
    • No ECG for low-risk people
    • 30-50% of people with a healthy heart have ECG abnormalities
  2. Thyroid function
    • Test only when there are symptoms  (e.g., sudden onset of fatigue that persists)

These tests will only be ordered according to this guideline moving forward.

It is your responsibility to book for this Periodic health examination and though we try to call to remind, the responsibility is still yours.

Passing a vision screening

Even if your child passes a school vision screening, it doesn’t guarantee he or she has perfect vision or has all the required visual skills needed for optimum performance in the classroom.

In fact, a number of studies have identified significant challenges and shortcomings of children’s vision screenings, including:

  • Children with significant learning-related vision problems being able to pass simple school vision screenings
  • Poor consistency of screening results among different volunteers conducting the testing
  • Parents being unaware their child failed a vision screening
  • Lack of follow-up to make sure children who fail screening actually have an eye exam
  • Also, poor standardization of vision screening standards among different states and lack of reporting requirements make it impossible to adequately evaluate the effectiveness of school vision screenings.
Do adults need more frequent eye exams?

On the other end of the age spectrum, many older Americans often forgo routine eye exams and falsely believe that free vision screenings offer adequate monitoring and protection of their eyesight.

This is extremely dangerous, since the most common causes of blindness — glaucoma, diabetic retinopathy and macular degeneration — increase with age. Vision loss often can be prevented or reduced if these conditions are diagnosed and treated early. But the only way this can be done is to have routine comprehensive eye exams.

Don’t take chances with your eyesight as you get older. It may be sufficient to have a comprehensive eye exam every two years in your early adult life. But if you’re over age 60, have an annual eye exam to preserve your vision and make sure you are seeing the world as clearly as possible.


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